BCR will NOT be accepting any orders, new or renewal, after July 31, 2010. Please see our transition page for more information.

World Vital Records
From FamilyLink



Product Information


Description
Visit the vendor's website for a detailed description of World Vital Records.

Free Trial
A free trial of this product is available by visiting the FamilyLink website.

Subscription Information


Subscription Period
Subscriptions period is for one year and may be started at any time. Subscriptions will typically start on the first (1st) or the fifteenth (15th) of the next month, depending on the vendor partner, the date the order was received by BCR and the time to process your order.

Renewals
Approximately three (3) months before your subscription is due to expire you will receive a renewal notice from BCR with instructions on how to renew your subscription. Renewal announcements are also posted in BCReview.

Cancellations
For a full refund on a new subscription, the subscription must be canceled within thirty (30) days of the subscription start date. Otherwise, subscriptions may not be canceled at any time other than during the renewal process.

License Agreement
For new orders, you must complete, sign and send a License Agreement. If you are a renewing subscriber for this product, there is no need to complete a new license agreement.

Payment

Payment/Invoice
Do not send payment with your order.  You will be invoiced in the first two weeks of the month following the start of your subscription.

Purchase Orders (POs)
BCR does not require Purchase Orders.  If your organization requires you to issue a Purchase Order, please make the PO to BCR, not the vendor partner.  If you mail or fax a Purchase Order to BCR, please include information on the PO that BCR can use to match it to your Web order (e.g. school and district name, common and legal name of the library or university) and mark the PO "Confirmation Copy."

Credit Cards
BCR accepts Visa and Mastercard.  In order to make a payment with a credit card, select "Credit Card" in the payment section and complete the required information.


Support Information


Authentication
Authentication IP Access Access to this resource is controlled by IP number filtering. This type of authentication allows a user from any computer within the identified IP range (in your library, school, on your campus, in your organization) to access the database simply by going to the appropriate URL.

Access
In order to access this product, you will need to direct your users to the following URL: http://www.worldvitalrecords.com/.

You may place links to this URL on your library’s website, in bibliographic instruction materials, in learning management systems, etc. Access is limited to authenticated users.


Usage
Usage Statistics Usage statistics are available upon request. Contact library support at 888.377.0588

Technical & Customer Support


Technical Support
Email: libraries@worldvitalrecords.com
Phone: 888.377.0588
Fax: 801.373.6568
Hours: Hours: M–F 8 a.m. – 5 p.m. MST

Customer Support
Email: support@worldvitalrecords.com
Phone: 888.377.0588
Fax: 801.373.6568
Hours: Hours: M–F 8 a.m. – 5 p.m. MST
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